Terms and Conditions

We ask you to please note the following terms and conditions.

By making your booking, our agreement is a legal contract and your first nights room rate is chargeable in all circumstances. If you cannot take your holiday and the booking cannot be re-let, you are still liable to pay for the booking in full, even if we have not yet received your balance.

If we do succeed in re-letting the booking, you are no longer liable for the balance, or we will refund it to you if you have already paid it, less a 20% administration fee.

 

Please note that the first nights room rate will be charged in all circumstances. We would recommend that you take out cancellation insurance to cover this cost.

Non-availability : we would only cancel your booking if your accommodation was unavailable for reasons beyond our control.  We would attempt to offer you alternative accommodation, however, if this was not possible or unacceptable to you, then we would refund all monies paid by you.  Our liability would not extend beyond this refund.

Arrival : your accommodation will be available from 12 noon on the day of arrival unless otherwise arranged.  Please let us know if you plan to arrive after 5 pm or if you have been delayed.

Departure : please be ready to leave your accommodation by 10.00 am on the day of departure unless otherwise arranged.  Your bill for the accommodation and any extras or services taken during your stay is payable on departure.

Early departures - A charge may be incurred of up to the full value of the booking for unscheduled departure of guests. The remaining length of stay left and whether or not the room can be re-booked for the remaining period will determine the value of any charge incurred.

Damages and Breakages : please take care with our accommodation.  You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents.  Please report these as soon as they occur.  We do not normally charge for minor breakages, but we will charge for repair or making good if the damage or breakage is significant and results in loss of earnings, and we may make an additional charge to cover these costs if you did not report this.  Guests behaving irresponsibly and causing distress to other guests will be asked to leave after settling their bill in full. 

Please note : NO SMOKING ANYWHERE ON THE PREMISES,  NO  HOT FOOD  &  NO IRONING  IN ANY OF OUR ROOMS.

Children: Please note all our rooms are double or twin rooms and therefore we are unable to accept children.

Liability : we do not accept liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or contractors whilst acting in the course of employment.